Fatwa #184774 February 2010United States of America
I have recently been interviewed in a bank for a job. The job is related to Bank Call Center. My role will be to provide work force management to their call center staff. Work Force
Question
I have recently been interviewed in a bank for a job. The job is related to Bank Call Center. My role will be to provide work force management to their call center staff. Work Force Management includes Schedules of Call center agents, their performance management like how they are working plus my role will be to provide technical support in call routing / reporting.
I read in one of your fatwas about any technical job in a bank which is not directly related to interest. I do not want to accept this job if this has some problem in it as I dont want to raise my kids with any doubtful income.
May Allah Guide all of us to earn halal and only halal.
Answer
In the name of Allāh, Most Gracious, Most Merciful
Assalāmu ῾alaykum wa Rahmatullāhi Wabarakātuh
Since the job is not related to dealing in any interest transactions, it will be permissible for you to accept the position and your income will be halāl.
Please see the following link for more details: http://askimam.org/fatwa/fatwa.php?askid=13e57eb7eac2b6122c5052cc903a8097.
And Allāh Ta῾āla Knows Best
Wassalāmu ῾alaykum
Mufti Abrar Mirza, (Chicago, US)
Checked and Approved by:
Mufti Ebrahim Desai
Dārul Iftā